Can I view my History of Orders?

Yes, need to check in ‘My orders’ and you will find your ‘past order’ details

How to contact VR there?

You can reach us through any of the following ways: Our Email id:- info@vrthere.in and you can also reach us on our support numbers :- 8886925552

Do I need to create a new account to place an order for my friend?

Yes, you can book an order on behalf of your friend, mention the contact details and address of the friend.

How to avail warranty on the services?

The warranty on the listed services differs from service to service. For more details we request you to check the respective service pages.

Can I change my order timing? Or How to re-schedule my order?

Please reach us on 8886925552 or drop an email on info@vrthere.in So that we will re-schedule accordingly.

What do I do when unable to find Service providers at my location?

You can contact us on 8886925552 or drop us Email on info@vrthere.in

Are you operating currently only in Hyderabad?

Yes, We will shortly expand to other cities.

I would like to reach someone from management. What is the process?

Please drop your proposal/queries to info@vrthere.in, The concerned team will revert back at the earliest.

I would like to reach someone from management. What is the process?

Please drop your proposal/queries to info@vrthere.in, The concerned team will revert back at the earliest.

Is it safe to make an online payment?

Yes, VR there has tied up with Trusted payment gateway I.e Razorpay, Hence it is 100% safe to make online payment

I am unable to reach preferred vendor, what to do?

You can reach us any time on our Support number at 8886925552

How VR there is different from other Competitors ?

VR there provides you service providers from your nearby in just few clicks. You can compare each service provider on their previous job ratings. All Service partners are trained and background verified.

Can I Trust VR there Service Partner visiting my home?

Yes, You can as we verify background of service providers. Each personnel are checked with their skills, behaviour and quality. We also conduct professional training and grooming.

What is the difference between Service charge & Inspection ?

Inspection Charge is the minimum fare which you provide to the professional who will try to understand customer requirement and suggest how can we complete the work cost effectively. Wherein Service Charge is the fare to serve the purpose/complete of the job. Materials/replacement will be charged under extra on the invoice.


Inspection charge is basic minimum fare against visit of professional to assess the job at the spot. Wherein Service Charge is the fare to serve the purpose/complete of the job. Materials/replacement will be charged extra on actuals with invoice to provide convenience.

Can I check the current order status on the VR there website

Yes, Goto ‘My Orders’ and you can track the status of your current order.

Will i get a final invoice against completed job?

Yes, Final invoice will be sent to registered e-mail ID once the job is completed

Can I contact a preferred professional?

Yes, you need to reach us through our Support team with the Booking id we will align your job to the preferred professional.

How do I register an complain in-case the vendor causes any damage to the appliance or gadget?

You can reach us on our Support number 8886925552 or you can drop a mail on info@vrthere.in. Our quality team will get back to you with a suitable resolution within 24 hours of placing the complaint.

What are the various mode of payment?

You can pay online( Credit card, Debit card, Net banking or PayTm wallet) and Cash on Service.

How do I raise an issue for my booking?

Please reach us on Email : info@vrthere.in Phone : 8886925552

Can I cancel an order?

Yes, Go to ‘My Orders’ and you will find an option to ‘Cancel the order’ or Contact us.

When to apply a coupon?

At ‘check out’ you will find an option which says “have a coupon?”

What are the timings to avail a service?

As per your convenience you can choose the date and time for the services through our website.